![]() I reported the problem at checkout, and am not entirely sure the "front desk" would take care of it. A cold water shower after a 22 hour international day is not welcome. In the morning, I walked into the shower, put shampoo on my head and discovered that one of the two dials was loose and you could not get hot water. Our room happened to be a handicapped room, and I don't mean just for handicapped people. The room rehab here seems to have gone fairly well. ![]() The front desk seemed more alert and professional than at the time of my last review two and a half years ago.īut the fact is we have tried ALL the tired hotels in the vicinity of JFK and none of them merit more than marginal brand loyalty. Housekeeping keeps the rooms spotless and we have always enjoyed the personable wait staff. Our van drivers, both at night and in the morning were truly professional. I don't mean to disparage many kind and admirable employees at this hotel. ![]() The front desk seemed more alert and professional than. ![]()
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